Become a microinsurance master.

2 weeks immersion training

at a microinsurance champion 
mostly out of the office


8 weeks tailored coaching

by internationally renowned
microinsurance leaders


You & your business thrive

with transformative insights,
frameworks and tools

Programme overview 2019

Details of the upcoming 2020 edtion will follow shortly

Part 1: Gain an insider perspective of a microinsurance champion (2-week immersion training)

That’s why we spend the first two weeks camped out at Pioneer Microinsurance, the leading microinsurer in the Philippines:

  • Interactive, thought-provoking workshops designed with the ILO’s Impact Insurance Facility and Pioneer Microinsurance
  • Visit and work with their staff, distribution partners, and clients
  • Work to solve a burning problem for Pioneer Microinsurance using the principles, frameworks and tools from the workshops

This will extend you out of your comfort zone and will foster peer learning that sets the basis for a leadership network that will outlast the programme.

Microinsurance Master - Effective learning requires practice by doing.
Microinsurance Master - Starting from the client

Starting from the client

"You’ve got to start with the customer experience and work back to the product, not the other way around."

Adapted from Steve Jobs

We follow a microinsurance customers’ journey, with purpose-driven leadership and client centricity at the core of all training.

Next, we put the theory into practice to make the knowledge last.

Overview of training agenda

  • Microinsurance’s why & the microinsurance business case
  • Microinsurance customer development & business model canvas
  • Meet the clients: Customer centricity & customer discovery in practice
  • Microinsurance products’ value proposition
  • Meet the clients: Value proposition testing in the field
  • Meet the clients: immersion visit to rural clients
  • Day off: Manila city tour
  • Product market fit & distribution channels
  • Growth hacking & performance monitoring
  • Claims handling: the moment of truth
  • Microinsurance stakeholders: investors and regulation
  • Project presentation to the host’s leadership & the way forward

Part 2: Accelerate your business with guidance from industry leaders (8 weeks tailored coaching)

Microinsurance Masters
Photo: Microinsurance Network by Victor Schwirkschlies

The success of your training will be determined by how well you apply the takeaways from it back home.

That’s why the important second step is tailored online coaching for 8 weeks.

  • During the training you will draft a workplan with a view to kickstarting it in the weeks thereafter, with the support of one of our renowned microinsurance experts.
  • You will be assigned the expert that best suits the needs of your organisation. You can also apply for an extended coaching with onsite visits.

Who will be attending?

“A diverse mix of voices leads to better discussions, decisions, and outcomes for everyone.”

Sundar Pichai, CEO, Google

  • Microinsurance Master is set to become the must-attend programme for today’s and tomorrow’s industry leaders.
  • We will select 20 motivated decision-makers from insurers, microfinance institutions and other distribution partners, funders, and regulators involved in microinsurance.
  • This diversity will further challenge your thinking and enrich the learning experience.
Microinsurance Master - Discussion

Who delivers the programme?

The programme is guided by a host, a facilitator, and coaches – all of whom have impressive track records in the microinsurance sector.

Your host: Pioneer Microinsurance

As the leading microinsurer in the Philippines, Pioneer Microinsurance develops both life and non-life products.

The company formed a remarkable joint venture with CARD MRI, the largest MFI in the country. Card Pioneer is the first microinsurance company in the Philippines to specifically address the calamity, agriculture, and income-loss insurance needs of the low-income population. Pioneer Microinsurance records 18 million enrolments generating 18,5 million USD in revenue.

Pioneer Microinsurance got recognised by CGAP for its immersion visits to its clients. Client discovery helps the company to test and improve its microinsurance offering. One of the keys to its success is paying claims rapidly – half of them within 2 days!

Pioneer Your Insurance

Your facilitator: Bert Opdebeeck

Bert Opdebeeck will be your key contact and guide during training:

  • Worked with numerous microinsurers in Africa and Latin America over the past decade
  • Started and grew the microinsurance practice at BRS
  • Led the establishment the microinsurance key performance indicators
  • Developed training programmes taught to more than 450 microinsurance practitioners in 14 countries since 2006
Bert Opdebeeck - Smiling

Your coaches

Coaches of the 2019 edition include:

Michael McCord

Michael J. McCord

President of the MicroInsurance Centre at Milliman

Geric Laudec

Geric Laude

CEO of Card Pioneer Philippines

Afua Boahemaa Donkor

Afua Donkor

Founder AssureAdvisors Ltd and former CEO of Star Microinsurance Ghana

Richard Leftley

Richard Leftley

CEO of MicroEnsure

And  Martina Wiedmaier-Pfister, Katie Biese, Bill Collins and Lemmy Manje.

The wealth of experience that these and other coaches bring will ensure your coaching needs are amply met.

You will be assigned the most suitable coach for your specified needs.

The supporting partners

The Microinsurance Master programme is created in partnership with:

Dates and costs

The Microinsurance Master programme starts on February 18, 2019 in Manila, the Philippines. The training ends on March 1, 2019, with coaching continuing for 8 weeks thereafter. 

The comprehensive participation fee for is 10650 US Dollar.

What’s included?

  • All training fees
  • 2-week hotel accomodation
  • Field trips & excursion
  • Breakfast and lunch
  • 8 weeks of tailored, online coaching

What’s not included?

  • Flights
  • Visa for the Philippines
  • Travel insurance
  • Dinners and leisure expenses

What happens next?

The application process is simple:

  • Apply: to reserve a seat (only 20 available)
  • Get accepted: your acceptance will be based on:
  • Your profile
  • The profile of your organisation
  • Your motivations for applying
  • Your potential group fit
  • Any conflict of interests with the host organisations, Pioneer Insurance and CardPioneer (they are serious about sharing their insights and we want to make sure this will be treated in an appropriate manner).
  • Submission date: Places will be awarded on a first come first serve basis. We will choose a diverse group, so the sooner you apply the better your chance of approval. 
  • Payment: to confirm your enrolement