Become a microinsurance master.

2 weeks immersion training

at a microinsurance champion
mostly out of the office


8 weeks tailored coaching

by internationally renowned
microinsurance leaders


You & your business thrive

with transformative insights,
frameworks and tools


Microinsurance Master for life

be part an inspiring community of changemakers

“a truly transformative programme”

Programme part 1: Two-week immersion

Gain an insider perspective of a microinsurance champion

We spend two weeks camped out at a leading microinsurer. Our hosts include Pioneer Insurance (PH) and Hollard (SA):

  • Work with their staff, visit distribution partners and clients.
  • Gain a deep understanding of how champions like Hollard (SA) and Pioneer Insurance (PH) attracted millions of low-income clients
  • Learn to unlearn the traditional approach to insurance and how to apply purpose-driven leadership and client centricity in interactive, thought-provoking workshops.
  • Solve a burning real-world problem for Hollard using the principles, frameworks and tools from the workshops.
programme starting from the client

It starts from the client

"You’ve got to start with the customer experience and work back to the product, not the other way around."

Adapted from Steve Jobs

Overview of the immersion programme

  • Microinsurance’s why & the microinsurance business case
  • Microinsurance customer development & business model canvas
  • Meet the clients: Customer centricity & customer discovery in practice
  • Microinsurance products’ value proposition
  • Meet the clients: Value proposition testing in the field
  • Meet the clients: we spend the day with clients
  • Day off: Johannesburg city tour
  • Product market fit & distribution channels
  • Growth hacking & performance monitoring
  • Claims handling: the moment of truth
  • Microinsurance stakeholders: investors and regulation
  • Project presentation to the host’s leadership & the way forward

Programme part 2: Eight tailored coaching sessions


Accelerate your business with guidance from
industry leaders

The important second step in the programme is tailored online coaching for eight weeks.
  • During the immersion, you will draft a workplan with a view to kickstarting it in the weeks thereafter, with the support of one of our renowned microinsurance experts.
  • You will be assigned the expert that best suits the needs of your organisation. You can also apply for extended coaching with onsite visits. 

Programme part 3: Alumni network (for life)


“We now have a direct connection with like-minded organisations and some of the greatest industry leaders. That’s priceless.”

  • The programme itself may be over but you are a Microinsurance Master for life.
  • You will join a growing network of champions who continue to share and learn how to provide more and better risk alleviation solutions to low-income communities.
  • Candid sharing of information among like-minded leaders in online and in-person meetings.

Who will you be joining on the programme?

“A diverse mix of voices leads to better discussions, decisions, and outcomes for everyone.”

Sundar Pichai, CEO, Google

  • Microinsurance Master is a serious investment for organisations serious about their microinsurance activities.
  • You are the key microinsurance decision makers in your organisation, with a passion to make your clients and company thrive.
  • We will select 20 motivated decision-makers from insurers, microfinance institutions and other distribution partners, funders, and regulators involved in microinsurance.
  • This diversity will further challenge your thinking and enrich the learning experience. 
programme who will be attending

The programme is guided by a host, a facilitator, and coaches – all of whom have impressive track records in the microinsurance sector. 

Your host in 2021: Pioneer Insurance*

* Pending the evolution of the COVID-19 pandemic. The host and dates for 2021 will be confirmed only if and when safe travel arrangments can be made.

As the leading microinsurer in the Philippines, Pioneer Microinsurance develops both life and non-life products.

The company formed a remarkable joint venture with CARD MRI, the largest MFI in the country. Card Pioneer is the first microinsurance company in the Philippines to specifically address the calamity, agriculture, and income-loss insurance needs of the low-income population. Pioneer Microinsurance records over 20 million enrolments.

Pioneer Microinsurance got recognised by CGAP for its immersion visits to its clients. Client discovery helps the company to test and improve its microinsurance offering. One of the keys to its success is paying claims rapidly – half of them within 2 days!

We camp out in their offices in the Phillipines for two weeks, going behind the scenes and out of the office to experience first-hand their successful microinsurance recipe.

Pioneer Your Insurance

Your facilitator: Bert Opdebeeck

Bert Opdebeeck will be your key contact and guide during training:

  • Worked with numerous microinsurers in Africa and Latin America over the past decade
  • Started and grew the microinsurance practice at BRS
  • Led the establishment of microinsurance key performance indicators
  • Developed training programmes taught to more than 500 microinsurance practitioners in 21 countries since 2006
Microinsurance Master is led by Bert Opdebeeck

Your coaches

Microinsurance Master works with seasoned leaders in the sector. The wealth of experience that they bring will ensure your coaching needs are amply met.
Michael McCord

Michael J. McCord

President of the MicroInsurance Centre at Milliman

Geric Laude

Geric Laude

CEO of Card Pioneer Philippines

Afua Boahemaa Donkor

Afua Donkor

Founder AssureAdvisors Ltd and former CEO of Star Microinsurance Ghana

Richard Leftley

Richard Leftley

CEO of MicroEnsure

Other current and past coaches include Katie Biese, Andrea Camargo, Barbara Chesire-Chabbaga, Bill Collins, Peter Gross, Anne Kamau, Lemmy Manje, Clémence Tatin-Jaleran and Martina Wiedmaier-Pfister.

You will be assigned the most suitable coach for your specified needs.

The supporting partners

The Microinsurance Master programme is created in partnership with:

Programme dates and investment

Microinsurance Master runs once a year, starting early March with a two-week immersion, followed by eight coaching session in the three months thereafter. The 2021-edition might take a later start due to COVID-19. Register with us to stay informed.

The investment to join the accelerator in 2020 was 10650 US Dollar (subject to change in 2021).

What’s included?

  • All immersion training fees
  • Two weeks’ accommodation in a 4-star hotel
  • Field trips & excursion
  • Breakfast and lunch
  • Tailored online coaching (eight sessions during 3 months)

What’s not included?

  • Flights
  • Entry visa
  • Travel insurance
  • Dinners and leisure expenses

Join with a unique Return on Investment guarantee

For organisations that cannot pay the full investment upfront, we have developed a unique Return on Investment guarantee:
  • Payment in two instalments of 2,400 US Dollar prior to the start of the programme
  • Payment of 7,950 US Dollar only when you show a positive return on investment
  • Total investment: 12,750 US Dollar

Note that there is limited availability for this guarantee and it is subject to approval.

Need to talk to your colleagues first? Use our programme brochure.

What happens next?

The application process is simple:

  • Apply: to reserve a seat (only 20 available)
  • Get accepted: your acceptance will be based on:
  • Your profile
  • The profile of your organisation
  • Your motivations for applying
  • Your potential group fit
  • Any conflict of interests with the host organisations, Hollard Insurance (Note: they are serious about sharing their insights and we want to make sure that this will be treated in an appropriate manner).
  • Submission date: Places will be awarded on a first come first serve basis. We will choose a diverse group, so the sooner you apply the better your chance of approval.
  • Payment: to confirm your enrolement

"The key is not to prioritise what’s on your schedule, but to schedule your priorities."

Stephen R. Covey

Scroll to Top