Become a microinsurance master.
“a truly transformative programme”
Programme part 1: Two-week immersion
Gain an insider perspective of a microinsurance champion
We spend two weeks camped out at a leading microinsurer. Our hosts include Pioneer Insurance (PH) and Hollard (SA):
- Work with their staff, visit distribution partners and clients.
- Gain a deep understanding of how champions like Hollard (SA) and Pioneer Insurance (PH) attracted millions of low-income clients
- Learn to unlearn the traditional approach to insurance and how to apply purpose-driven leadership and client centricity in interactive, thought-provoking workshops.
- Solve a burning real-world problem for Hollard using the principles, frameworks and tools from the workshops.
It starts from the client
"You’ve got to start with the customer experience and work back to the product, not the other way around."
Adapted from Steve Jobs
Overview of the immersion programme
- Microinsurance’s why & the microinsurance business case
- Microinsurance customer development & business model canvas
- Meet the clients: Customer centricity & customer discovery in practice
- Microinsurance products’ value proposition
- Meet the clients: Value proposition testing in the field
- Meet the clients: we spend the day with clients
- Day off: Johannesburg city tour
- Product market fit & distribution channels
- Growth hacking & performance monitoring
- Claims handling: the moment of truth
- Microinsurance stakeholders: investors and regulation
- Project presentation to the host’s leadership & the way forward
Programme part 2: Eight tailored coaching sessions
Accelerate your business with guidance from
industry leaders
- During the immersion, you will draft a workplan with a view to kickstarting it in the weeks thereafter, with the support of one of our renowned microinsurance experts.
- You will be assigned the expert that best suits the needs of your organisation. You can also apply for extended coaching with onsite visits.
Programme part 3: Alumni network (for life)
“We now have a direct connection with like-minded organisations and some of the greatest industry leaders. That’s priceless.”
- The programme itself may be over but you are a Microinsurance Master for life.
- You will join a growing network of champions who continue to share and learn how to provide more and better risk alleviation solutions to low-income communities.
- Candid sharing of information among like-minded leaders in online and in-person meetings.
Who will you be joining on the programme?
“A diverse mix of voices leads to better discussions, decisions, and outcomes for everyone.”
Sundar Pichai, CEO, Google
- Microinsurance Master is a serious investment for organisations serious about their microinsurance activities.
- You are the key microinsurance decision makers in your organisation, with a passion to make your clients and company thrive.
- We will select 20 motivated decision-makers from insurers, microfinance institutions and other distribution partners, funders, and regulators involved in microinsurance.
- This diversity will further challenge your thinking and enrich the learning experience.
The programme is guided by a host, a facilitator, and coaches – all of whom have impressive track records in the microinsurance sector.
Your host: Pioneer Insurance
As the leading microinsurer in the Philippines, Pioneer Microinsurance develops both life and non-life products.
The company formed a remarkable joint venture with CARD MRI, the largest MFI in the country. Card Pioneer is the first microinsurance company in the Philippines to specifically address the calamity, agriculture, and income-loss insurance needs of the low-income population. Pioneer Microinsurance records over 20 million enrolments.
Pioneer Microinsurance got recognised by CGAP for its immersion visits to its clients. Client discovery helps the company to test and improve its microinsurance offering. One of the keys to its success is paying claims rapidly – half of them within 2 days!
We camp out in their offices in the Philippines for two weeks, going behind the scenes and out of the office to experience first-hand their successful microinsurance recipe.
Your facilitator: Bert Opdebeeck
Bert Opdebeeck will be your key contact and guide during training:
- Worked with numerous microinsurers in Africa and Latin America over the past decade
- Started and grew the microinsurance practice at BRS
- Led the establishment of microinsurance key performance indicators
- Developed training programmes taught to more than 500 microinsurance practitioners in 21 countries since 2006
Your coaches
Michael J. McCord
Managing Director of the MicroInsurance Centre at Milliman
Geric Laude
CEO of Card Pioneer Philippines
Afua Donkor
Founder AssureAdvisors Ltd and former CEO of Star Microinsurance Ghana
Richard Leftley
CEO of MicroEnsure
Other current and past coaches include Katie Biese, Andrea Camargo, Barbara Chesire-Chabbaga, Bill Collins, Peter Gross, Anne Kamau, Lemmy Manje, Clémence Tatin-Jaleran and Martina Wiedmaier-Pfister.
You will be assigned the most suitable coach for your specified needs.
The supporting partners
The Microinsurance Master programme is created in partnership with:
Programme dates and investment
Microinsurance Master runs once a year, starting with a two-week immersion, followed by eight coaching session in the three months thereafter. Due to COVID-19, we will launch the next edition as soon as we can travel without too many health restrictions or concerns.
The investment to join the accelerator in 2020 was 10650 US Dollar (subject to change).
What’s included?
- All immersion training fees
- Two weeks’ accommodation in a 4-star hotel
- Field trips & excursion
- Breakfast and lunch
- Tailored online coaching (eight sessions during 3 months)
What’s not included?
- Flights
- Entry visa
- Travel insurance
- Dinners and leisure expenses
Join with a unique Return on Investment guarantee
- Payment in two instalments of 2,400 US Dollar prior to the start of the programme
- Payment of 7,950 US Dollar only when you show a positive return on investment
- Total investment: 12,750 US Dollar
Note that there is limited availability for this guarantee and it is subject to approval.
Need to talk to your colleagues first? Use our programme brochure.
What happens next?
Confirm your seat now to receive complimentary coaching until we launch.
The application process is simple:
- Apply: to reserve a seat (only 20 available)
- Get accepted: your acceptance will be based on:
- Your profile
- The profile of your organisation
- Your motivations for applying
- Your potential group fit
- Any conflict of interests with the host organisations, Hollard Insurance (Note: they are serious about sharing their insights and we want to make sure that this will be treated in an appropriate manner).
- Submission date: Places will be awarded on a first come first serve basis. We will choose a diverse group, so the sooner you apply the better your chance of approval.
- Payment: to confirm your enrolement